Welcome

Thank you for participating in Adobe Community Help. As a leader in the Adobe community, you have an opportunity to help impact the way millions of people around the world learn and use Adobe software.

Expert Moderation

As the eyes and ears of Adobe within the community, your role is to:

• Monitor community participation - respond to issues, accept and approve feedback, and reject inappropriate comments
• Identify content that should be in the custom search index
• Look for great contributors - who is doing the good stuff on content
• Talk with the moderator team

Here are some resources to get you started.

Training

• Updated Community Help Overview (March 10, 2009)
  (Linking, points, comments, ratings, forum, etc)
  • Updated overview training Connect Pro recording
  • Presentation
• Community Help Overview (October 7, 2008)
  • Overview training session recording
  • Presentation
• Moderating Comments (October 14, 2008)
  • Moderating comments training session recording
  • Presentation

Tools

• Moderator Guidelines

Feedback

• Share insights, experiences, and feedback with the other moderators via our Google Groups.
  • Lightroom Google Advisors:  http://groups.google.com/group/lightroom-learn
  • Moderator Google Group: http://groups.google.com/group/ion-advisors
• Need help? CH_Admin@adobe.com