Get started with Adobe XD
Get started with Adobe XD

Need help with your plan?

Forgot your Adobe ID or password?

Your Adobe ID is the email address you used when you first started a trial or purchased an Adobe app or membership. Find solutions to common Adobe ID and sign-in issues.

Why do I have to sign in to use XD?

You need to sign in periodically for licensing validation -- every 30 days for monthly and annual members. Sign-in is also required when you download or update XD. For more information, see Sign in to activate your Adobe apps.

I purchased the wrong plan. How do I switch plans?

Learn how to change to a different Adobe plan or modify the storage or billing frequency of your current subscription.

How can I get my invoice?

You can print an invoice form your account on Adobe.com. For details, see Print a payment receipt or invoice.