A host can record a meeting or training session. When played back, the recording shows exactly what the attendees saw and heard. All pods and interactions in a meeting room are recorded, except for the Presenter Only area and breakout rooms. You can start and stop recording at any time, to control what content gets recorded. A host can create a reference archive of meetings and make the recordings available to attendees.

• Tips to record a meeting
• Record a meeting
• Stop recording
• Edit meeting recording
• Edit recording transcript
• Offline recordings in Standard view
• Closed captions
• Restart recording
• Convert and download recordings
• Playback recorded meeting
• HTML viewer for recordings
• Navigate to specific events in recordings
• Managing recorded meetings

When recording a meeting, consider the following:

• If you use VoIP and the Video Pod to broadcast audio to meeting attendees, all audio is recorded automatically.
• If you use the Universal Voice solution, you record the audio with the meeting. All telephone-based audio is recorded, and can be played back with the audio conference. The audio heard through computer speakers during an Adobe Connect session is played back. If the audio broadcasting was stopped during the session, users on a telephone can continue to talk and listen to each other, but they are not heard through computer speakers.
• If you do not use Universal Voice, you can use your speakerphone and your computer microphone as recording devices. All audio input to your computer is captured and recorded but is not broadcast to participants. (Because audio is not directly integrated with the meeting in this case, the quality can be lower than using a direct method.)
• If you use an integrated telephony adaptor, begin your recording from within Adobe Connect, not from a telephone key command.
• The meeting recording is assigned a URL and added to the Recordings page associated with the meeting room in Adobe Connect Central. To play a recording, you need an Internet connection, the recording URL, and permission to view it.
• Adobe Connect administrators can change recording settings to adhere to standards for governance. These settings affect how meetings and training sessions are recorded and what is recorded. For more information, see Working with compliance and control settings.

Record a meeting

Start recording a meeting

STOP RECORDING A MEETING

The meeting recording is saved and is available for playback at any time.

Add a reminder to record the session

You can use this feature to initiate a reminder to hosts to record a session.

About editing meeting recordings

After recording a meeting or training session, you can use the built-in editor to remove sections of the recording. The editor is useful if the recording contains periods of silence or unnecessary information. Following are some tips for editing recordings:

• To edit a meeting or virtual classroom recording in the Content library, you must have Manage or higher permissions for the recording. If you created the meeting or virtual classroom, you have these rights by default.

• To edit a recording under Meeting > Recordings or Training > Recordings, you must have Host permissions. You can create an index using time tags to enable participants to easily view and navigate through the recording. You can also edit/delete the existing auto-generated time tags.

  In addition, you can also create sections within a recording using chapter markers. You can hide the names of participants interacting over chat and retain the content of these interactions.

• The link to your recording does not change after editing. Users given the link and rights to access the recording see the most recent version saved, including any edits that were made.

• Multiple users can open a recording in edit mode at the same time. However, after one user saves their changes, others editing at the same time receive an error when they try to save their changes.

• In addition, you can also hide Chat Pod, Attendee Pod, or Q&A Pod, or a combination of these pods. To protect the privacy of individuals, you can also hide the names of the attendees in standard view meeting rooms.

Edit a recorded meeting

Editing a recording is useful if the recording contains sections of silence or unnecessary information that you want to remove before making the recording available.

For Standard view meeting rooms

Add bookmarks to the recording

Bookmarks can be added to the recordings to call attention to a certain point for future viewers to identify places that they can easily return to. 

View, Edit or Delete recordings

In addition to viewing, editing or deleting the bookmarks, you can also add chapters in the recordings. Chapters can be added at any point along the recording timeline bar for the existing bookmarks. Chapters allow you to highlight changes at places within the recording that can be referred for discussions.

For WebRTC meeting rooms

Edit a recording transcript

Editing a recording's transcript aids in improving accuracy, rectifying mistakes, and enhancing readability of transcripts. Transcripts are generated by Automatic speech recognition (ASR), which can have errors due to background noise, accents, and technical limitations. The transcript editor in the recording editor will help in rectifying these errors.

Adobe recommends

Offline recordings in Standard view

In Adobe Connect Classic View, you could convert and download an Adobe Connect session recording offline, in MP4 or FLV format. The conversion happens using the Adobe Connect application for desktop.

From Connect 11.3, you can convert a meeting into MP4, and download recordings in the Standard view.

Start recording

To download an Adobe Connect meeting for offline viewing, follow the steps below:

Adobe Connect Recording Offline Utility

Adobe Connect provides a utility program to convert a single or multiple recordings into mp4. The conversion is done in a batch.

Note: Ensure that the Adobe Connect application must be installed. 

This is a Windows-only utility.

To run the utility, perform the steps below:

Closed Captions

If your meeting included closed captioning during the live meeting, then those captions will, by default, be included or ‘burned-in’ to the resulting video file. You can adjust the text size, colors, and placement of the captions once you start the recording, or you can turn off the captions to prevent them from showing in the video file.

A dialog box pops up when the conversion has finished and provides the details of the actual recording. The actual quality and resolution of the generated MP4 file depends on your system resources and may be equal to or lower than the chosen settings.

Stop recording

When you stop recording midway, the MP4 that is saved contains the recording up to the point when it was stopped. This is useful when you want only a portion of the meeting to be recorded.

Restart recording

In the Restart recording dialog, you can either save the current recording or discard it, and then restart the recording.

Known issues/limitations

• On macOS, when recording, we recommend that users do not switch between applications.
  
• On macOS, you cannot record a meeting on muted mode.
  

Convert and download recordings in MP4 or FLV format

You can convert and download an Adobe Connect session recording offline, in MP4 or FLV format. This conversion happens on your local system using the Adobe Connect application for desktop.

Play back a recorded meeting

A host or presenter makes the recording URL available so attendees can play the recording. Every recording is automatically assigned a unique URL and is stored on the Recordings tab for the meeting room in Adobe Connect Central.

When you play a recording, a recording navigation bar appears in a space below the meeting room. For optimal performance, a high-speed Internet connection is recommended for recording playback.

Adobe recommends

You control who has access to the recording:

• Any user invited to the meeting using the invitees or enrollee tabs in Adobe Connect Central can view the recording if given the recording URL.

• Hosts can view information, such as permissions, if they have rights to browse to the Adobe Connect Central folder where the recording is stored.

• Anyone with Internet access can view the recording if you make it public. Alternatively, you can move the recording to the Content library and set specific user permissions (moving the recording to the Content library is irreversible.)

Play a recording from Adobe Connect Central (hosts and presenters)

Play a recording from a URL (for attendees)

Hosts and Presenters typically share a recording with the attendees by sending an email containing the URL of the recording.

HTML viewer for recordings

With Adobe Connect 10.6, users can now watch HTML versions of Adobe Connect recordings in a web browser on most platforms without the need to use a Flash player or other plug-ins and try a new 'beta' HTML viewer for mobile browsers. Existing recordings created with Adobe Connect 9 or higher shall also be available through the HTML viewer. Apart from the HTML viewer, users can also choose to watch the recordings in a classic view through the Adobe Connect desktop application.

The new HTML viewer for recordings is only available if the HTML client has been enabled for the meeting room where the recording took place, or if the recording has been moved to the content library.

Navigate to specific events in recordings

For each meeting recording, a new indexed event is created for every chat message, layout change, slide change, and camera start or stop. Each event is listed in an Events Index, along with a timestamp. You can filter and browse the index to quickly navigate to specific events.

Managing recorded meetings

You can view all recordings made for a particular meeting, change permissions, rename, or move a recording, or view a content report for a recording. Also, a recorded meeting can be used as content for another meeting. (If a recording has been edited, edits are preserved if the recording is moved to the Content library.)

View a list of recorded meetings

You can access all the recordings owned by you, directly in Home > My Recordings tab. You can sort the list of recordings, search for recordings, or launch a recording. Use a minimum of three characters in the search field to search through the recording names. For more information, see Adobe Connect Central home page.

If you are an administrator or have Manage permissions for a meeting folder, you can view the recordings that have been created from a meeting room.

Move recordings to the Content library

An administrator or a user with permissions to manage a specific Meetings library folder can move meeting recordings from the folder to the Content library.

Moving a meeting recording to the Content library is useful if you want to give access to people other than the original invitees.

Recordings when moved to content library can be tracked under the Reports for Number of Views and detailed Time In and Time Out of registered users.

Edit recording information

Delete a meeting recording

Only an administrator or a user with permissions to manage that specific Meetings library folder can delete a meeting recording.

If you delete a meeting room, you can retain the associated meeting recordings. You are prompted to move all the recordings to your My Content section. You can choose to not move the recordings and delete them along with the meeting room.